Terms of Service

Effective Date: September 15, 2026

These Terms of Service ("Terms") are a binding agreement between you and Lunera AI Solutions FZC ("Lunera", "we", "our", "us") governing your use of AutoSocials, including the AutoSocials website, web application, publishing service and any related tools we provide (together, "the Service"). By creating an account, connecting a social media account, or otherwise using the Service, you accept these Terms. If you use the Service on behalf of a business, you confirm you have authority to bind that business, and "you" includes it.

1. The Service

AutoSocials helps creators and businesses turn footage into short videos, review them, and publish or schedule them to social media accounts they own or are authorised to manage, currently YouTube, TikTok, Facebook and Instagram. The Service consists of an editing and review workspace, a publishing workspace (internally referred to as PostSocials) and the infrastructure that transmits your content to the platforms.

The Service acts only on your explicit instructions. A post is sent to a platform only when you press Publish now or Schedule post for that specific video, destination and settings. Drafts prepared for your review, including drafts prepared with assistance from our tools, are never published without that action.

2. Eligibility and Accounts

• You must be at least 18 years old, or the age of majority where you live, and legally able to enter into this agreement.
• Access is by invitation. You sign in through our identity provider using an approved email address; we never see or store your social media passwords.
• You are responsible for keeping your sign-in credentials confidential and for all activity in your workspace. Tell us promptly at [email protected] if you suspect unauthorised access.
• Each workspace is isolated. Members of one workspace cannot see the media, drafts, posts or connected accounts of another.

3. Connecting Social Media Platforms

When you connect a platform, you are redirected to that platform's own consent screen and you decide what to grant. AutoSocials requests only the permissions needed to identify the connected account and to publish content to it. You must own, or be expressly authorised to manage, every account you connect.

• You may disconnect any platform at any time from the Accounts page. Disconnecting removes the stored authorisation immediately; it does not remove content already published on the platform.
• Platforms may restrict, expire or revoke access on their side. When that happens we will ask you to reconnect; we cannot restore access ourselves.
• Some platform features are completed inside the platform's own app. For example, TikTok may deliver an upload to your TikTok inbox so you can add music and finalise it there. We describe such steps in the Service and they are part of the normal flow, not a failure.

4. Your Content

You retain all rights, title and interest in the videos, images, captions, titles, hashtags and other material you upload or create in the Service ("Your Content"). You grant Lunera a worldwide, non-exclusive, royalty-free licence to host, store, process, transcode, generate previews and thumbnails from, and transmit Your Content solely to operate the Service and deliver it to the platforms you choose. This licence ends when Your Content is deleted from the Service, except for copies in routine backups that are cycled out on schedule.

You are solely responsible for Your Content. You represent that you have all rights necessary to publish it, including rights to any music, footage, likenesses and trademarks it contains, and that publishing it will not infringe the rights of any third party or violate any law or platform rule.

5. Your Responsibilities When Publishing

• Comply with each platform's terms, community guidelines and developer policies, including the YouTube Terms of Service, the Meta Platform Terms and Community Standards, and the TikTok Terms of Service and Community Guidelines.
• Make all disclosures the platform or applicable law requires, such as branded-content or paid-partnership labels, made-for-kids classification, and labels for synthetic or AI-generated content where required.
• Review every draft before publishing. Titles, captions, hashtags, thumbnails and platform settings prepared by the Service are suggestions until you approve them.
• Do not publish content that is unlawful, defamatory, harassing, hateful, sexually explicit, dangerous, deceptive, infringing, or that involves minors in ways that platform rules prohibit.

6. Acceptable Use

You agree not to:

• use the Service to send spam, run engagement schemes, or publish at volumes or in patterns designed to game a platform;
• connect accounts you do not control, or share your workspace access with people who are not authorised to manage those accounts;
• probe, scan, reverse engineer, scrape, or interfere with the Service or its infrastructure, or attempt to bypass rate limits, authentication or workspace isolation;
• use the Service to build a competing product, or resell access without our written permission;
• upload malware or content designed to damage the Service, a platform, or other users.

7. AI-Assisted Features

Parts of the Service use machine-learning models to analyse footage, suggest clips, and draft titles, captions and hashtags. These outputs can be inaccurate or unsuitable. They are suggestions only and you are responsible for reviewing, editing and approving anything before it is published. We do not use Your Content to train models, and our AI providers are contractually restricted from doing so.

8. Third-Party Platforms and Services

The Service depends on third-party platforms and providers, including Google and YouTube, Meta, TikTok, our identity, database, hosting and AI providers. Their availability, policies, pricing, API behaviour and moderation decisions are outside our control. A platform may reject, delay, alter, demonetise or remove content, or restrict an account, for its own reasons. We are not responsible for those actions, although we will show you the status and any reason the platform reports.

Your use of each platform remains governed by that platform's own terms, and by using the relevant features of the Service you also agree to the YouTube Terms of Service where YouTube features are used.

9. Fees

AutoSocials is currently offered to invited users without a subscription fee. If we introduce paid plans we will publish pricing in advance, and no charge will apply to your workspace unless you agree to it. Fees charged by platforms, advertising costs and any monetisation arrangements are between you and the platform.

10. Intellectual Property

The Service, including its software, design, documentation, brand, logos and the AutoSocials and Lunera names, is owned by Lunera AI Solutions FZC and protected by intellectual property laws. Except for the limited right to use the Service under these Terms, no rights are granted to you. Feedback you send us may be used to improve the Service without obligation to you.

11. Suspension and Termination

You may stop using the Service at any time, disconnect your platforms, and request deletion of your data as described in our Data Deletion page.

We may suspend or terminate your access, with notice where practical, if you breach these Terms, if a platform requires it, if your use creates legal or security risk, or if we discontinue the Service. On termination, your right to use the Service ends, scheduled posts that have not yet been sent are cancelled, and we delete your data on the schedule described in our Privacy Policy.

12. Disclaimers

The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted, error-free or secure, that content will be accepted or remain available on any platform, or that AI-assisted suggestions will be accurate or appropriate.

13. Limitation of Liability

To the fullest extent permitted by law, Lunera AI Solutions FZC and its officers, employees and contractors will not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data, goodwill or audience, arising from or related to the Service, even if advised of the possibility. Our total liability for all claims relating to the Service in any twelve-month period is limited to the greater of the amount you paid us for the Service in that period or one hundred United States dollars (USD 100). Nothing in these Terms limits liability that cannot be limited by law.

14. Indemnity

You will defend, indemnify and hold harmless Lunera AI Solutions FZC from claims, damages, liabilities and expenses, including reasonable legal fees, arising from Your Content, your use of the Service, your breach of these Terms, or your violation of any law, platform policy or third-party right.

15. Changes to the Service or These Terms

We are continually improving the Service and may add, change or remove features. We may update these Terms; material changes will be announced in the Service or by email, and the effective date at the top of this page will change. Continued use after the effective date means you accept the updated Terms. If you do not agree, stop using the Service and disconnect your platforms.

16. Governing Law and Disputes

These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Sharjah, without regard to conflict-of-law rules. Before starting formal proceedings, you agree to contact us and attempt to resolve the dispute informally for at least thirty days. Subject to that, the courts of the United Arab Emirates have exclusive jurisdiction. Where local consumer law gives you non-waivable rights, those rights are unaffected.

17. General

• Entire agreement. These Terms, together with the Privacy Policy and Data Deletion page, are the whole agreement between you and us about the Service.
• Severability. If any provision is unenforceable, the rest remains in effect.
• No waiver. Our failure to enforce a provision is not a waiver of it.
• Assignment. You may not assign these Terms without our consent. We may assign them to a successor of the Service.
• Notices. We may notify you through the Service or the email on your account. Notices to us go to the address below.

18. Contact

Lunera AI Solutions (FZC)
Block B, Office B56-065, University City
Sharjah Research Technology and Innovation Park (SRTIP)
Sharjah 00000, United Arab Emirates
General: [email protected]
Privacy and data requests: [email protected]
Website: autosocials.cc